Vapi alternative

Crackle vs Vapi.

Vapi charges $0.05 a minute for hosting and passes each provider through at its own cost, so you choose and pay for the model, voice, transcriber and phone line separately. Crackle charges one rate a minute with the voice, transcription and model already in it. Choose Vapi for phone lines and control of every provider; choose Crackle for one price, voices recorded in Indian languages, and calls in your website or app.

Vapi’s facts are from its own pages, checked on 14 October 2026. Prices change; the sources are at the foot of the table.

Side by side.

WhatCrackleVapi
Price$0.07 a minute$0.05 a minute for hosting, plus each provider at its own cost
What the price coversVoice, transcription and model, whichever you chooseHosting. Model, voice, transcription and telephony are billed at cost; Vapi estimates $82 to $129 for 1,000 minutes
To startFree plan with sign-up credit; plans from $29 a month include call credit$5 of free credit; Core plan $29 a month
Calls at once2 on the free plan; 5, 20, 75 on paid plans4 to start, 10 on Core, 30 on Pro; more at $10 a line a month
Billed byThe second; a call nobody joins costs nothingNot stated on their pricing page
Phone numbersNot yetYes, and SIP
Web and mobile appsWeb, iOS, Android and React Native, through LiveKitWeb SDK and server SDKs
Talk button for a websiteYes: one line of HTMLYes, a web widget
Languages44, with voices recorded in Hindi, Hinglish, Tamil, Telugu, Kannada, Marathi, Bengali, Gujarati and PunjabiMultilingual through the providers you choose; no count given
Answers from documentsYes: PDF, Word and text, up to 500 documentsYes
Calls your APIsYes: your HTTP endpoints, during a call or before itYes
How an agent is builtA studio: write instructions, pick a voice, press Test agent; or the APIDashboard, CLI and configuration as code

Sources: Vapi pricing, Vapi docs index, read on 14 October 2026. Crackle’s figures are from its live price list.

When Vapi is the better choice.

  • You want to pick every provider yourself (model, voice, transcriber) and pay each at cost.
  • You need phone numbers, SIP or outbound campaigns today.
  • You need HIPAA, which Vapi offers as a $2,000-a-month add-on.

When Crackle is the better choice.

  • You want one price per minute with the voice, transcription and model in it, and no provider bills to add up.
  • Your callers speak Hindi, Hinglish or another Indian language and you want a voice recorded in it.
  • Your calls happen in your website or app: a one-line talk button or a LiveKit client is all you need.

Moving from Vapi.

Most of an agent carries straight across. Their names for things, and Crackle’s.

Assistant
Agent
System prompt
Instructions: paste it in and keep it as it is
First message
Greeting: a fixed line, one written for each caller, or none
Custom functions or tools
Tools: the same HTTP endpoints, described in plain words
Knowledge base files
Knowledge: upload the same PDFs, Word and text files
Web SDK call
Start a call from your server and join it with LiveKit, or paste the talk button
Call events to your server
Webhooks, signed, for each call’s start, lines and end

Other comparisons.

Try Crackle on your own agent.

Paste in the instructions you already have, pick a voice and talk to it. Sign-up credit is there for your first test calls.